|General Admission||Mickey Mouse
Seniors (ages 65+)
Students (with valid ID)
Youth (ages 6–17)
|Children (ages 5 & under)||FREE||FREE||Visit Ticket Desk for day-of ticket.|
|FREE||$15||Visit Ticket Desk for day-of ticket.|
FREE for members | $5 or film voucher for member guests
Add-on: $5 with general admission purchase
|Visit Ticket Desk for day-of ticket.|
Museum hours are 10am–6pm with last entry at 4:45pm; the museum is open daily, except on Tuesdays, January 1, Thanksgiving Day, and December 25. For further information about our hours or admission prices, please contact Ticket Desk at 415.345.6843. Operating hours are subject to change, please check our calendar prior to planning your visit.
Due to special events, the museum will close early at 4pm with last gallery entry at 2:45pm on September 27, October 10, and December 5.
Mickey Mouse: From Walt to the World Timed Entry Tickets
Entry to the exhibition is available on a timed entry basis; advanced purchase is recommended. Members and their designated guests receive access to the exhibition by showing their membership card upon entry; no advanced ticket reservation required. Members may purchase additional guests at a discounted price at the main museum Ticket Desk.
In addition to its main galleries, which house the museum's permanent collection, The Walt Disney Family Museum has several special exhibition spaces. On the lower level of the main building, the Theater Gallery and Lower Lobby Gallery host small-scale, rotating special exhibitions; these exhibitions are typically free to the general public, or admission to them is included with main museum admission. The recommended viewing time for these exhibitions is generally 30 minutes.
The museum's larger special exhibition space, the Diane Disney Miller Exhibition Hall, is located in a separate building—just behind the main museum—and houses more extensive temporary exhibitions. Special exhibition admission fees vary; the recommended viewing time for exhibitions in the Diane Disney Miller Exhibition Hall is generally 30 minutes to one hour. To access the exhibition hall from the main building, exit through the cafe doors and follow the ramp to your right; the sidewalk will guide you across the back parking lot to the exhibition hall.
Please visit our Exhibitions page for more information about the museum's current, upcoming, and past special exhibitions.
Children under 12 years of age must be accompanied by an adult who shall be responsible for the child at all times.
There are no refunds and no exchanges on tickets purchased.
Ticketed Programs & Events
- For ticketed programs and events, there is a limit of six tickets available for purchase per household, unless otherwise stated; this includes non-paid ticketed programs and events. The museum reserves the right to void tickets purchased in excess of this limit. In some instances, the museum will impose lower limits based on capacity of venue and/or special considerations.
- Due to the overwhelming popularity of programs events at the museum, tickets often sell out quickly. The museum does not collect waitlists for programs or events; however, if tickets to a sold-out program or event become available, they will be released for purchase on the museum’s website at 10am the day before the event.
If you have purchased tickets to a program or event and are no longer able to attend, you may donate your tickets back to the museum for resale. In order to do so, please send an email to email@example.com by 10am two days before the program or event and indicate the confirmation number you received when purchasing the tickets within the body of the email. After 10am two days prior to the program or event, we can no longer accept tickets for donation. Additionally, tickets for donation will NOT be accepted over the phone or in person at any time. We cannot accept donations of tickets over the phone or in person.
More Information for Military Personnel
As shown above, general admission is free year-round for active and retired military personnel, as well as their spouses and dependents with valid ID.
The Walt Disney Family Museum also participates in the Blue Star Museums program, which grants free general admission to all military ID holders—active, retired, spouses, or dependents—and up to five of their family members between Armed Forces Day (Saturday, May 18, 2019) and Labor Day (Monday, September 2, 2019).
Special exhibitions, such as Mickey Mouse: From Walt to the World, are excluded from this offer.
Spotlight on Travel Partners
San Francisco | C3 Pass
Create your own San Francisco experience with the C3 pass by CityPASS. Get one-time admission to three iconic San Francisco attractions, such as our museum, the Exploratorium, and the California Academy of Sciences, and save 32% on combined attraction admission.
GO Card San Francisco
Visit multiple San Francisco attractions for one low price. Save up to 60% on top museums, tours, and activities, and pay nothing at the gate. Curate the pass that's right for you by choosing from over 25 San Francisco-based attractions.
Skip the line by purchasing your tickets to The Walt Disney Family Museum through TripAdvisor—and, while you're there, take a look at all of the other institutions, historic sites, hiking trails, and points of interest that fill the Presidio.
My City Bikes Users
My City Bikes (MCB) self-guided tours of San Francisco will launch on January 19. Please visit the My City Bikes website for more information regarding their offerings.
Using Your MCB Discount Online:
Once you have selected the amount of tickets desired, please enter the provided discount code into the cart upon check out to receive $4 off each ticket. You will receive an email containing a PDF attachment with your discounted admission tickets. Upon arrival to the museum, head straight to our main gallery entrance and present your downloaded tickets to the Guest Experience Associate at the podium. Once the tickets are scanned, you may begin your journey through the galleries. Please Note: Limit of four (4) discounted entries per My City Bikes SF map purchase. Discount only valid for general admission or combo tickets.
Click here to access our ticketing website.
Using Your MCB Discount In-Person:
Upon arrival to the museum, please head directly to our Ticket Desk. Show the provided discount code to the Guest Experience Associate at Ticket Desk in order to receive your discounted admission ($4 off each ticket). After purchasing your tickets, proceed behind Ticket Desk and present your tickets to the Guest Experience Associate at the podium. Once the tickets are scanned, you may begin your journey through the galleries. Please Note: Limit of four (4) discounted entries per My City Bikes SF map purchase. Discount only valid for general admission or combo tickets.
Other Tour & Travel Partnership Inquiries
Tourism Sales Manager