Admission Information


General Admission




$25   Buy Tickets

Seniors (ages 65+)

$20   Buy Tickets

Students (with valid ID) 

$20   Buy Tickets

Youth (ages 6–17)

$15   Buy Tickets

Children (ages 5 & under)

FREE   Reserve Tickets

Military Personnel

FREE   Reserve Tickets

Admission is free year-round for active, retired, and veteran military personnel, as well as their spouses and dependents with valid ID.

Members FREE  

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Current Members:
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Save 45% on combined attraction admission to The Walt Disney Family Museum and 3 other top San Francisco attractions

Adult (ages 12+) $76 Learn More
Child (ages 4–11) $56 Learn More


Film Screenings

FREE for members
$10 adults | $8 youth
$5 with general admission or a member guest
FREE for children ages 5 and under

Please note: Masks and proof of vaccination are required to attend in-person programming in our Theater, including film screenings. Proof of vaccination is not required to visit the museum galleries. Please visit our Welcome Back page for more information.

Museum hours are 10am to 5:30pm with last entry at 4:30pm; the museum is open Thursday–Sunday, closed Monday–Wednesday, January 1, Thanksgiving Day, and December 25. For further information about our hours or admission prices, please contact Ticket Desk at 415.345.6843. Operating hours are subject to change, please check our calendar prior to planning your visit.

Go SF and CityPASS: Advanced reservations are not required for Go SF or CityPASS ticket holders. Upon arrival at the museum, simply present your Go SF ticket or CityPASS ticket at the main entrance to receive the next available admission time. Please note, you may experience a minimal wait and we apologize in advance for any inconvenience.

Special Exhibitions

In addition to its main galleries, which house the museum's permanent collection, The Walt Disney Family Museum has several special exhibition spaces. On the lower level of the main building, the Theater Gallery and Lower Lobby Gallery host small-scale, rotating special exhibitions; these exhibitions are typically free to the general public, or admission to them is included with main museum admission. The recommended viewing time for these exhibitions is generally 30 minutes. 

The museum's larger special exhibition space, the Diane Disney Miller Exhibition Hall, is located in a separate building—just behind the main museum—and houses more extensive temporary exhibitions. Special exhibition admission fees vary; the recommended viewing time for exhibitions in the Diane Disney Miller Exhibition Hall is generally 30 minutes to one hour. To access the exhibition hall from the main building, exit through the cafe doors and follow the ramp to your right; the sidewalk will guide you across the back parking lot to the exhibition hall. 

Please visit our Exhibitions page for more information about the museum's current, upcoming, and past special exhibitions. 

Ticketing Policies

Children under 12 years of age must be accompanied by an adult who shall be responsible for the child at all times.

Members of NARM, ROAM, or Time Travelers-affiliated organizations are asked to email to reserve tickets prior to your visit. These tickets will be available on a first-come, first-serve basis. Proof of NARM, ROAM, or Time Travelers reciprocity required.

If you purchased tickets and need to reschedule your visit, email Although no refunds are available, our team is happy to reschedule your visit.

Ticketed Programs & Events

  • For ticketed programs and events, there is a limit of six tickets available for purchase per household, unless otherwise stated; this includes non-paid ticketed programs and events. The museum reserves the right to void tickets purchased in excess of this limit. In some instances, the museum will impose lower limits based on capacity of venue and/or special considerations.
  • Due to the overwhelming popularity of programs events at the museum, tickets often sell out quickly. The museum does not collect waitlists for programs or events; however, if tickets to a sold-out program or event become available, they will be released for purchase on the museum’s website at 10am the day before the event.
  • If you have purchased tickets to a program or event and are no longer able to attend, you may donate your tickets back to the museum for resale. In order to do so, please send an email to by 10am two days before the program or event and indicate the confirmation number you received when purchasing the tickets within the body of the email. After 10am two days prior to the program or event, we can no longer accept tickets for donation. Additionally, tickets for donation will NOT be accepted over the phone or in person at any time. We cannot accept donations of tickets over the phone or in person.

Spotlight on Travel Partners

San Francisco CityPASS

San Francisco’s top 4 attractions, including The Walt Disney Family Museum, handpicked and packaged together at a 45% savings. Visit the attractions at your own pace, in any order, over a 9-day period. Purchase CityPASS online for immediate, paperless mobile delivery.

GO Card San Francisco

Visit multiple San Francisco attractions for one low price. Save up to 60% on top museums, tours, and activities, and pay nothing at the gate. Curate the pass that's right for you by choosing from over 25 San Francisco-based attractions. 


Purchase your tickets to The Walt Disney Family Museum through TripAdvisor—and, while you're there, take a look at all of the other institutions, historic sites, hiking trails, and points of interest that fill the Presidio. 

Authorized Travel Partners

  • CityPASS
  • Go Card San Francisco

  • Viator/TripAdvisor

  • Tiqets

  • Get Your Guide

  • Musement

  • TicketsatWork

We are unable to verify or guarantee the validity or authenticity of tickets not purchased directly through the museum or an authorized sales channel listed above. In the event that invalid, duplicate, or counterfeit tickets are presented for admission, entry will be denied without compensation. Please note that invalid, duplicate, or counterfeit tickets may be confiscated.

Other Tour & Travel Partnership Inquiries