General Admission Information

 

General Admission Disney Cats & Dogs

General Admission
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Disney Cats & Dogs

 

Adults

$25 $15 $30 Buy Tickets

Seniors (ages 65+)

$20 $10 $25 Buy Tickets

Students (with valid ID) 

$20 $10 $25 Buy Tickets

Youth (ages 6–17)

$15 $5 $20 Buy Tickets

Children (ages 5 & under)

FREE FREE FREE Reserve Tickets

Military Personnel

FREE See rates above See rates above Reserve Tickets

General admission is free year-round for active, retired, and veteran military personnel, as well as their spouses and dependents with valid ID. The Blue Star Museums program also grants free general admission to active-duty military personnel and up to five family members with valid ID between Armed Forces Day and Labor Day. Please note: Admission to special exhibitions is not included in general admission.

Members FREE FREE FREE

Join Today

Current Members:
Reserve Tickets


Member Guests
 

First Guest: FREE

Additional Guests: Varies by membership level

First Guest: FREE

Additional Guests: Varies by membership level

First Guest: FREE

Additional Guests: Varies by membership level

Join Today

Current Members:
Reserve Tickets

CityPASS®
Save 45% on combined attraction admission to The Walt Disney Family Museum and 3 other top San Francisco attractions

Adult (ages 12+) $87 (a $159 value) Learn More
Child (ages 4–11) $67 (a $118 value) Learn More
 

Add-Ons

Film Screenings

FREE for members
$10 adults, seniors, and students | $8 youth
$5 with general admission or a member guest
FREE for children ages 5 and under

Please note: Masks are strongly recommended, but no longer required for programs in our theater and Learning Center. Please visit our Welcome Back page for more information.


Hours

The main museum is open Thu–Sun, 10am–5:30pm (last entry at 4:30pm).

Our latest special exhibition, Disney Cats & Dogs, is open Thu–Sun, 10am–5pm (last entry at 4pm) in the Diane Disney Miller Exhibition Hall. 

The museum is closed Thanksgiving Day, December 25, and January 1. On December 24 and 31, the main museum closes at 4pm with last entry at 3pm and Disney Cats & Dogs closes at 3:30pm with last entry at 2:30pm.     

We are excited to welcome you to The Walt Disney Family Museum in the scenic Presidio of San Francisco. Experience Walt Disney’s uplifting life story showcased through our state-of-the-art galleries, which house hundreds of memorable artifacts, original artworks, and a spectacular miniature model of Disneyland.

For further information about our hours or admission prices, please contact Ticket Desk at 415.345.6800. Operating hours are subject to change, please check our calendar prior to planning your visit. 

disney general admission

Ticketing Policies

We encourage all guests—including members—to reserve tickets prior to their visit. Admission to the main museum is available on a timed-ticket basis with limited capacities set for each time slot. Visit our Tickets page to purchase or reserve tickets. Members of The Walt Disney Family Museum are invited to visit our members-only ticket reservation page to reserve your free tickets.

The museum offers one free general admission ticket for the primary caregiver of a person with a disability. Tickets will be available to reserve at Ticket Desk during museum operating hours. For any questions, please call 415-345-6843 Thursday through Sunday, 10am to 5:30pm or email tickets@wdfmuseum.org.

Children under 12 years of age must be accompanied by an adult who shall be responsible for the child at all times.

If you purchased tickets and need to reschedule your visit, email tickets@wdfmuseum.org. Although no refunds are available, our team is happy to reschedule your visit.

Go City and CityPASS®

Advanced reservations are not required for Go City or CityPASS® ticket holders. Upon arrival at the museum, simply present your Go City ticket or CityPASS® ticket at the main entrance to receive the next available admission time. Please note, you may experience a minimal wait and we apologize in advance for any inconvenience. Go City and CityPASS® tickets do not include special exhibitions or film screenings. 

 

Member VIP Tickets

Upon arrival at the museum, simply present your Member VIP ticket at the main entrance to receive the next available admission time. Please note, you may experience a minimal wait and we apologize in advance for any inconvenience. Member VIP Tickets do not include special exhibitions or film screenings. To make a reservation with this ticket before your visit, please email membership@wdfmuseum.org

 

WDFM Donation Certificates

Upon arrival at the museum, simply present your WDFM Donation Certificate at the main entrance to receive the next available admission time. Please note, you may experience a minimal wait and we apologize in advance for any inconvenience. WDFM Donation Certificates do not include special exhibitions or film screenings. To make a reservation with this certificate before your visit, please email membership@wdfmuseum.org

 

Members of NARM, ROAM, or Time Travelers

These tickets are available on a first-come, first-serve basis. Proof of NARM, ROAM, or Time Travelers reciprocity required. Number of complimentary main museum tickets vary by membership level. Please note: NARM, ROAM and Time Traveler benefits include admission to the main museum only. Special exhibition admission is not included. To make a reservation prior to your visit, affiliated organizations are asked to email tickets@wdfmuseum.org.

disney general admission

 

Military Admission and Blue Star Museums

The Walt Disney Family Museum is proud to provide free admission to the main galleries year-round to active, retired, and veteran military personnel, as well as a spouse or dependent with valid ID. 

We are also honored take part in the Blue Star Museums program, which grants free museum admission to military families. Active-duty military personnel and up to five family members with a valid military ID receive complimentary main galleries admission between Armed Forces Day and Labor Day.

The Blue Star Museums program is available for those currently serving in the United States Military—Army, Navy, Air Force, Marine Corps, Coast Guard (including Reservists), National Guardsman (regardless of status), U.S. Public Health Commissioned Corps, NOAA Commissioned Corps, and up to five family members. The active-duty member does not have to be present for family members to use the program. Qualified members must show a Geneva Convention common access card (CAC), or DD Form 1173 ID card (dependent ID), or a DD Form 1173-1 ID card to redeem free museum admission.

We encourage all guests—including active-duty military families taking part in the Blue Star Museums program—to reserve tickets prior to their visit. We require a valid military ID to be presented with your tickets upon arrival at the museum. Admission is available on a timed-ticket basis with limited capacities set for each time slot. Visit our Tickets page to purchase or reserve tickets. 

 

Museums for All

The Walt Disney Family Museum participates in the San Francisco Museums for All program, which offers free or reduced admission to local museums and cultural centers. See a full list of participating institutions at https://www.sfhsa.org/san-francisco-museums-all.

At The Walt Disney Family Museum, all visitors receiving Medi-Cal and food assistance are offered free general admission for themself and up to three additional guests. Valid for general admission, subject to special exhibition surcharge. Not valid for surcharged events and programs. May be redeemed by presenting proof of San Francisco residency and a valid CalFresh, EBT, or Medi-Cal card at Ticket Desk, based on availability.

Special Exhibitions

In addition to its main galleries, which house the museum's permanent collection, The Walt Disney Family Museum has several special exhibition spaces. On the lower level of the main building, the Theater Gallery and Lower Lobby Gallery host small-scale, rotating special exhibitions; these exhibitions are typically free to the general public, or admission to them is included with main museum admission. The recommended viewing time for these exhibitions is generally 30 minutes. 

The museum's larger special exhibition space, the Diane Disney Miller Exhibition Hall, is located in a separate building—just behind the main museum—and houses more extensive temporary exhibitions. Special exhibition admission fees vary; the recommended viewing time for exhibitions in the Diane Disney Miller Exhibition Hall is generally 30 minutes to one hour. To access the exhibition hall from the main building, exit through the cafe doors and follow the ramp to your right; the sidewalk will guide you across the back parking lot to the exhibition hall. 

Please visit our Exhibitions page for more information about the museum's current, upcoming, and past special exhibitions. 

Ticketed Programs & Events

For ticketed programs and events, there is a limit of four tickets available for purchase per household, unless otherwise stated. This includes non-paid ticketed programs and events. The museum reserves the right to void tickets purchased in excess of this limit. In some instances, the museum will impose lower limits based on capacity of venue and/or special considerations.

Due to the overwhelming popularity of programs and events at the museum, tickets often sell out quickly. The museum does not collect waitlists for programs or events; however, if tickets to a sold-out program or event become available, they will be released for purchase on the museum’s website at 10am the day before the event.

If you have purchased tickets to a program or event and are no longer able to attend, you may donate your tickets back to the museum for resale. In order to do so, please send an email to tickets@wdfmuseum.org by 10am, two days before the program or event and provide the confirmation number you received when purchasing the tickets within the body of the email. After 10am two days prior to the program or event, we can no longer accept tickets for donation. Tickets for donation cannot be accepted over the phone or in person at the Ticket Desk.

Spotlight on Travel Partners

San Francisco CityPASS®

San Francisco’s top 4 attractions, including The Walt Disney Family Museum, handpicked and packaged together at a 46% savings. Visit the attractions at your own pace, in any order, over a 9-day period. Purchase CityPASS® online for immediate, paperless mobile delivery.

GO City San Francisco

Visit multiple San Francisco attractions for one low price. Save up to 60% on top museums, tours, and activities, and pay nothing at the gate. Curate the pass that's right for you by choosing from over 25 San Francisco-based attractions. 

TripAdvisor

Purchase your tickets to The Walt Disney Family Museum through TripAdvisor—and, while you're there, take a look at all of the other institutions, historic sites, hiking trails, and points of interest that fill the Presidio. 

Authorized Travel Partners

  • CityPASS
  • Go City San Francisco

  • Viator/TripAdvisor

  • Tiqets

  • Get Your Guide

  • Klook

  • TicketsatWork

We are unable to verify or guarantee the validity or authenticity of tickets not purchased directly through the museum or an authorized sales channel listed above. In the event that invalid, duplicate, or counterfeit tickets are presented for admission, entry will be denied without compensation. Please note that invalid, duplicate, or counterfeit tickets may be confiscated.

Other Tour & Travel Partnership Inquiries