Groups

Self-Guided Group Visits

We encourage groups of 10 or more to book in advance with our friendly group sales staff. Groups who purchase tickets in advance will receive a discount on admission.

Self-guided groups with less than 25 guests are welcome to purchase discounted tickets online up to 72 hours in advance of the desired group visit date. If your group is larger than 25 guestsplease contact our group sales staff to arrange your group visit. 

Guided Group Visits & Large Groups

If your group is interested in booking a guided tour, an interactive team experience, or if your group is larger than 25 guests, please contact our group sales staff to arrange your group booking.

For group visits involving summer schools, please see below for special instructions.

Complimentary Audio Guides

Groups can reserve up to 25 complimentary audio guides. If a group requires more than 25 audio guides, visitors can also download our FREE STQRY app onto their smartphones or other personal mobile devices by connecting to the museum’s complimentary Wi-Fi (WDFMuseum). If visitors do not wish to use the museum’s Wi-Fi—or their mobile data—the STQRY app also features an offline mode. 

Additional Guidelines

  • There are no refunds for tickets sold.
  • If you would like to add any additional guests to your group order, you may purchase extra tickets at the discounted group rate the day of your group’s arrival at the Ticket Desk, which is located in the museum’s main lobby.
  • It is recommended that groups allow for a minimum of one to two hours to explore the museum.
  • If you have any additional questions regarding group visits, please contact our group sales staff.
  GENERAL ADMISSION NINE OLD MEN COMBO FOR BOTH  

Adults

$21 $9 $26 BUY TICKETS

Seniors (ages 65+)

$16 $9 $21 BUY TICKETS

Students

$16 $9 $21 BUY TICKETS

Youth (ages 6-17)

$11 FREE $11 BUY TICKETS
Members FREE FREE FREE BUY TICKETS
Children (ages 5 and under) There must be one (1) paid admission for every three (3) children age 5 and under, and a minimum of 10 paid admissions to receive group discount. BUY TICKETS
Home for the Holidays at Carolwood FREE to the public  
Fresh Starts FREE to the public  
Translated Audio Guide Add-On FREE to the public  
Film Screenings $5 with museum admission BUY TICKETS
Group Benefits
  • Express entry
  • Discounted group rates
  • Designated motor coach/bus drop-off point
Booking Instructions

Groups are encouraged to book their discounted tickets online. To purchase tickets online your, group must have a minimum of 10 guests who are age 6 and older. Once the tickets are purchased an email confirmation and arrival instructions will be emailed to the ticket purchaser. 

Contact Information

Emily Vann
Senior Business Development Coordinator
Phone: 415-345-6815
Email: evann@wdfmuseum.org

Group Programs

Guided Tours

We encourage having one of our certified museum Storytellers guide your group through our ten main museum galleries. Guided tours last approximately one hour and are offered at 11 am, 2 pm, and 3 pm.

Guided tours are $100 for 10 to 25 visitors and $175 for 26 to 50 visitors. One guide will accommodate a group of 25 and fewer. Two guides will accommodate groups of 25 or larger. Due to space restrictions, groups of 50 or more can be broken into smaller groups and can reserve multiple tour times.

Guided tours must be booked two weeks prior to the group’s arrival date. Late-arriving groups will begin the tour upon arrival and end at the originally scheduled time. Guided tours can be cancelled without refund if the group is more than 30 minutes late.

If you would like to add a guided tour or have questions for our group sales staff, please call 415.345.6815 or email evann@wdfmuseum.org.

 

Interactive Team Experiences

Offered Mondays, Wednesdays, Thursdays, and Fridays | 1–3pm

$40 + discounted group admission per person, contact evann@wdfmuseum.org for pricing.

Max of 20 guests per party

Enhance your team’s creativity, communication, and collaboration skills while exploring Walt’s life story. Learn the art of storytelling from one of the most prolific storytellers of all time, Walt Disney. This two hour interactive team experience includes a gallery tour that highlights what made Walt Disney a great storyteller and how he used these skills to achieve his goals. Participants will learn how to craft a compelling story and how to apply this skill in their own lives.

Start the day in our Learning Center and discover the basic concepts of what makes a great story through the “story arc” concept. Then venture to our Awards Lobby and journey through our main galleries during a one hour tour that focuses on Walt Disney as a storyteller. Continue through the galleries to explore different parts of Walt’s personal journey. Take part in collaborative, interactive, and expressive activities within each gallery, focusing on public speaking, teamwork, knowing your audience, failure and bounce-back, and personal reflection. Conclude the tour by coming together to share reflections on the day, and discuss how to apply the art of storytelling in your personal and professional lives.

 

Translated Audio Guides

Groups can now enjoy a detailed audio tour of our core galleries, available in five languages: French, German, Japanese, Mandarin, and Spanish. Translated tours are included with admission and can be reserved when booking your group.

 

Special Exhibitions

The museum has two special exhibition spaces: the Diane Disney Miller Exhibition Hall and the Theater Gallery. The Diane Disney Miller Exhibition Hall hosts larger exhibitions and is located directly behind the main museum building. A special exhibition combo ticket is required for exhibitions in this space. The Theater Gallery—located in the lower lobby—houses smaller exhibitions. These exhibitions are included in your general museum ticket price. Please click here to view our current special exhibitions.

 

Film Screenings

Catch a different film every month in our Fantasia-inspired theater, which seats 114 guests. Please visit our calendar for screening times and titles. Films are FREE for members; $5 with museum admission; $10 adult, $8 youth/student without museum admission.

 

Summer Youth Groups

We welcome all summer youth groups to explore and learn at The Walt Disney Family Museum at a special discounted rate and are available as a self-guided or museum educator guided experience. To inquire about rates and booking instructions, please email Emily Vann at evann@wdfmuseum.org.

Guided groups will be led by our museum educators through the museum’s core galleries and can choose between one of two tour themes: the magic of storytelling and technological innovations. Tours are included with admission and are offered at 10am and 2pm with a max of 60 youths per tour time slot. Tours are reserved on a first-come, first-served basis.

Self-guided youth groups are welcome to enjoy the museum at any time during our regular museum hours. All self-guided summer groups will receive complimentary STEAM guides for each youth.

 

School Groups

To book a school group during the school year, please click here or contact the Education Department at schoolexperience@wdfmuseum.org or 415.345.6891.

Arrival Instructions

If you have purchased your tickets online, an email with arrival instructions will be sent to the ticket purchaser. Please have the ticket purchaser share this information with the group.

Please bring in your printed tickets or go to the ticket desk to pick-up your tickets from will call. If you have booked a guided tour, have the group leader check-in at our ticket desk. If you have not booked a guided tour, your group is welcome to enter the galleries when you have tickets in-hand.

Cancellation Policy

The Walt Disney Family Museum reserves the right to cancel or reschedule any scheduled group visit due to unforeseen circumstances. If we cannot reschedule your visit for another day, a refund will be issued. Tickets will not be refunded for group visits cancelled by the group itself or unused tickets.

Frequently Asked Questions

How many people do I need to qualify as a group?

A minimum of 10 people are needed to qualify as a group. 

 

When is the best time to visit the museum?

Visitors arriving on weekdays between 10am and 1pm will find fewer crowds.

 

When is the museum open?

The museum is open daily from 10am to 6pm, with last ticket entry at 4:45pm. The museum is closed Tuesdays, January 1, Thanksgiving, and December 25.

 

How do I get to the museum?

Click here for more information on how to drive, bus, or bike to the museum.

 

Where can our group eat lunch?

The Walt Disney Family Museum has partnered with Taste Catering & Events and offers light seasonal fare inspired by the local market, growers, and purveyors. The café is open to museum visitors and the public during museum hours. Boxed lunches can also be pre-ordered upon request.