Groups

Self-Guided Group Visits

We encourage groups of 10 or more to book in advance with our friendly Group Sales staff. Groups who purchase tickets in advance will receive a discount on admission.

Self-guided groups with less than 25 guests are welcome to purchase discounted tickets online up to 72 hours in advance of the desired group visit date. If your group is larger than 25 guestsplease contact Group Sales to arrange your group visit. 

Group Rates

  General Admission Mickey Mouse
Exhibition Combo
 
Adults $21 $31 Buy Tickets
Seniors (ages 65+) $16 $26 Buy Tickets
Students (with valid ID) $16 $26 Buy Tickets
Youth (ages 6–17) $11 $16 Buy Tickets
Children (ages 5 & under)*

FREE

FREE Visit Ticket Desk for day-of ticket. 
  Add-Ons  
Film Screenings $5 with museum admission   Visit Ticket Desk for day-of ticket

Guided Group Visits

If your group is interested in booking a guided tour or an interactive team experience please contact Group Sales to arrange your group booking.

For group visits involving summer schools, please see our FAQ below for special instructions.

Complimentary Audio Guides

Groups can reserve up to 25 complimentary audio guides. Currently, translated tours are available in French, German, Japanese, Mandarin, and Spanish. 

There are NO refunds for tickets sold.

*There must be one (1) paid admission for every three (3) children ages 5 and under, and a minimum of 10 paid admissions, to receive the group discount.

Frequently Asked Questions

What are the benefits of booking a group visit?

Group benefits include express entry into the galleries, discounted group rates, and designated motor coach/bus drop-off areas, among other benefits. 

What types of group experiences or programs do you offer?

Guided Tours

We encourage having one of our certified museum Storytellers guide your group through our ten main museum galleries. Guided tours last approximately one hour and are offered at 11am, 2pm, and 3pm.

Guided tours are $100 for 10 to 25 visitors and $175 for 26 to 50 visitors. One guide will accommodate a group of 25 or fewer. Two guides will accommodate groups of 25 or larger. Due to space restrictions, groups of 50 or more can be broken into smaller groups and can reserve multiple tour times.

Guided tours must be booked at least two weeks prior to the group’s arrival date. Late-arriving groups will begin the tour upon arrival and end at the originally scheduled time. Guided tours can be cancelled without refund if the group is more than 30 minutes late.

To inquire about guided group tours, please call 415.345.6838 or email groupsales@wdfmuseum.org.

 

Adult/College Interactive Team Experiences (Available Oct–May)

Offered Mondays, Wednesdays, Thursdays, and Fridays | 1–3pm

$21 adults | $16 seniors & students

 

Adult groups: $40 additional flat fee per person

Maximum of 25 guests per party

Themes (select one): Storytelling, Teamwork, Determination, Creativity

 

College groups: $20 additional flat fee per person

Maximum of 50 guests per party

Themes (select one): Storyboarding, Collaboration, Perseverance, Innovation

 

These two-hour interactive team experiences start in our Learning Center, where participants discover the basic concepts of their chosen theme and work on focused activities. Following the workshop, groups will continue into our main galleries for a one-hour guided tour. Participants take part in interactive discussions within each gallery, focusing on how their chosen theme played a role in different parts of Walt’s personal journey. The experience concludes with shared reflections on the day and how to apply the chosen concept in one’s personal and professional lives.

To inquire about interactive team experiences, please call 415.345.6838 or email groupsales@wdfmuseum.org.

 

Special Exhibitions

In addition to its main galleries, which house the museum's permanent collection, The Walt Disney Family Museum has several special exhibition spaces. On the lower level of the main building, the Theater Gallery and Lower Lobby Gallery host small-scale, rotating special exhibitions; these exhibitions are typically free to the general public, or admission to them is included with main museum admission. The recommended viewing time for these exhibitions is generally 30 minutes. 

The museum's larger special exhibition space, the Diane Disney Miller Exhibition Hall, is located in a separate building—just behind the main museum—and houses more extensive temporary exhibitions. Special exhibition admission fees vary; the recommended viewing time for exhibitions in the Diane Disney Miller Exhibition Hall is generally 30 minutes to one hour. To access the exhibition hall from the main building, exit through the cafe doors and follow the ramp to your right; the sidewalk will guide you across the back parking lot to the exhibition hall. 

View our current special exhibitions here.

 

Film Screenings

Catch a different film every month in our Fantasia-inspired theater, which seats 114 guests. Please visit our calendar for screening times and titles. Films are FREE for members; $5 with museum admission; $10 adult, $8 youth/student without museum admission.

 

Summer Youth Groups

We welcome all summer youth groups to explore and learn at The Walt Disney Family Museum at a special discounted rate and are available as a self-guided or museum educator guided experience. All summer camp groups can sign up for tickets by establishing an account through our summer camp ticket webstore. Please click here to request an account. Once approved, you will receive your personalized login information within 48 hours, so that you may access the webstore and book your tickets. 

Guided groups will be led by our museum educators through the museum’s core galleries. When booking, groups can choose from a variety of different tour themes, ranging from those that reflect upon the magic of storytelling to those that delve into various technological innovations within the film and entertainment industries. Tours are included with admission and are offered at 10am and 1pm with a max of 60 youths per tour time slot. Tours are reserved on a first-come, first-served basis. 

Self-guided youth groups are welcome to enjoy the museum at any time during our regular museum hours. All self-guided summer groups will receive complimentary STEAM guides for each youth.

To inquire about summer youth groups, please email our Group Sales team at groupsales@wdfmuseum.org

How many people do I need in my party to qualify as a group?

A minimum of 10 people are needed to qualify as a group. 

How do I book a group visit?

Groups are encouraged to book their discounted tickets online. To purchase tickets online your, group must have a minimum of 10 guests who are age 6 and older. Once the tickets are purchased an email confirmation and arrival instructions will be emailed to the ticket purchaser. 

Can I book a school group through the Group Sales Team?

To book a school group during the school year, please click here or contact the Education Department at schoolexperience@wdfmuseum.org or 415.345.6895. 

For groups, is there a best time to visit the museum?

Visitors arriving on weekdays between 10am and 1pm will find fewer crowds.

What are your hours of operation?

The museum is open daily from 10am to 6pm, with last entry at 4:45pm. The museum is closed every Tuesday, January 1, Thanksgiving, and December 25. Exceptions are listed on our calendar.

How long is the average museum visit?

It is recommended that groups allow for a minimum of two hours to explore the museum. If groups plan to see a special exhibition, we often recommend groups budget an extra 45 minutes to one hour on top of the two-hour visit.

How do I get to the museum?

For more information on how to drive, bus, or bike to the museum, please visit our Transportation page. 

When I arrive at the museum for my visit, where do I head?

If you have purchased your tickets online, an email with arrival instructions will be sent to the ticket purchaser. Please have the ticket purchaser share this information with the group.

Please bring in your printed tickets or go to the Ticket Desk to pick-up your tickets from will call. If you have booked a guided tour, have the group leader check-in at our Ticket Desk. If you have not booked a guided tour, your group is welcome to enter the galleries when you have tickets in-hand.

Where can my group eat lunch?

The Walt Disney Family Museum has partnered with Taste Catering & Events and offers light seasonal fare inspired by the local market, growers, and purveyors. The museum cafe is open to the public during museum operating hours. Boxed lunches can also be pre-ordered upon request. 

Can I add more guests to my group on the day of my visit or after I have booked my group?

If you would like to add any additional guests to your group order, you may purchase extra tickets at the discounted group rate the day of your group’s arrival at the Ticket Desk, which is located in the museum’s Awards Lobby. 

Can I visit with a group, or hold a private event at the museum, without booking through your group sales team?

While we encourage guests to visit with friends and family, and find inspiration and entertainment in our galleries, The Walt Disney Family Museum does not allow independently-organized tours, sketch sessions, meet-ups, or other group activities wherein an individual or entity collects revenue from guests. For more information about hosting a private event at the museum, please visit our Venue Rentals page to learn more from our Events Team.  For additional general information about visiting the museum, please see our Visitor Information page

What is your cancellation policy?

The Walt Disney Family Museum reserves the right to cancel or reschedule any scheduled group visit due to unforeseen circumstances. If we cannot reschedule your visit for another day, a refund will be issued. Tickets will not be refunded for group visits cancelled by the group itself or unused tickets. 

If I have any additional questions for the Group Sales Team, who do I reach out to?

Emily Vann

Tourism Sales Manager

evann@wdfmuseum.org

 

Kate Nickels

Group Engagement Assistant

(415) 345-6838

knickels@wdfmuseum.org