The Walt Disney Family Museum welcomes groups for guided and self-guided visits. Groups of 10 or more receive discounted rates, and additional venue rental options are also available. Please note: All group tickets and private tour reservations must be submitted at least two weeks in advance. To book your group visit today, please contact our Group Sales team at groupsales@wdfmuseum.org.
For Field Trips and Youth Tours please visit and contact our Education team at education@wdfmuseum.org.
2026 Group Admission
January–April
Self-Guided General Admission: Adults $25 | Seniors and Students $14 | Youth $9
May–August
Self-Guided General Admission: Adults $28 | Seniors and Students $18 | Youth $12
September–December
Self-Guided General Admission: $26 adults | $16 seniors and students | $11 youth
Guided Storyteller Tour Add-On
Journey through the museum’s main galleries and special exhibitions while enjoying an insider's look from one of our friendly certified Storytellers. As they present special stories, facts, and memories within each gallery room, guests will discover more about the life and legacy of Walt Disney.
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$150 flat rate if less than 10 people
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10-25 guests - $250
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25-50 guests - $500
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For groups larger than 50 an additional $150 for each additional 10 guests
Lunch Space Venue Rental Add-On
Enjoy your lunch on a reserved section of the porch or the Theater Gallery:
- $750 rental fee for one-hour of reserved lunch space
- Maximum capacity of 20 guests for museum porch or 30 guests for Theater Gallery
Hours
Thu–Sun, 10am–3:30pm
From Memorial Day, May 25, 2026, to Labor Day, September 7, 2026, the museum will also be open Mondays. Group admission for Mondays during this time will be 10am–3:30pm.
Tour availability outside of museum hours can be offered at a premium rate. Please contact groupsales@wdfmuseum.org or visit the Wonder Wednesdays page for more information.
Group Transportation via CharterUP and San Jose Charter Bus Company
Private group transportation is available through the San Jose Charter Bus Company and CharterUp, offering services throughout all cities of California, from San Diego to Los Angeles to Sacramento.
Booking Policies
- Groups of 10 or more receive discounted rates.
- Reservations are required at least two weeks in advance.
- Groups larger than 50 will be accommodated with two separate, consecutive entry times, and must submit payment and booking details no later than three weeks prior to your visit date.
- Groups larger than 60 can book their visit for no later than 2pm.
- After payment has been processed, no cost-adjusting changes can be made to your reservation.
- Final guest count and payment are due two weeks prior to your visit date.
- All guided tours can accommodate up to 25 guests per tour guide. If your guest count exceeds that number, we will automatically spilt the group in two and schedule two tour guides. Additional fees may apply.
- All other discounts cannot be applied or combined with the Group Sales rate.
- If your group decides or plans to reenter the galleries at any time on your visit please notify a Group Sales member. All reentries must be coordinated and booked ahead of your visit date.
- All guided tours take place during regular public hours, when the museum is open to all visitors. If you are interested in a completely private experience, please ask for more information about our private access bookings.
Cancellation and Refund Policies
- General admission, program, special exhibition, and virtual and guided tour purchases cannot be refunded for bookings canceled by the group itself.
- Unused tickets cannot be refunded.
- The Walt Disney Family Museum reserves the right to cancel or reschedule any tour due to unforeseen circumstances. If The Walt Disney Family Museum needs to cancel your group visit and cannot reschedule a new date, a refund will be issued.
Rescheduling
- Our priority is to offer a rescheduled date to ensure guests have the best possible Storyteller Tour experience. Rescheduling is our first option unless the tour cannot be performed that day due to tour guide availability or other circumstances.
Alternate Options
- If the client declines the rescheduling option or the tour cannot be offered, we provide the following alternatives: a condensed, 30-minute highlights tour or self-guided access, including the WDFM app with a free audio tour.
Late Policy
- The museum allows a grace period of 30 minutes for late group arrivals.
- All group arrivals past the 30-minute grace period will not receive a refund, but will be offered a reschedule date.
Youth Tours and Camps Policies
- For youth tours and camps, a 10:1 youth-to-adult chaperone ratio is required.
- Chaperones will ensure that group behavior will not negatively impact other museum guests. Please be mindful of the group’s noise level and remain together the entire duration of the visit.
- Please note: Refusal to comply may result in being asked to leave the museum without a refund.
Additional Policies
- While we encourage guests to visit with friends and family, and find inspiration and entertainment in our galleries, The Walt Disney Family Museum does not allow independently-organized tours, sketch sessions, meet-ups, or other group activities wherein an individual or entity collects revenue from guests.
- Food and drink are not permitted in the museum galleries or Museum Store with the exception of bottled water.
- No outside food or drinks are allowed.
- The museum cafe is now open with grab-and-go snacks and beverages.