Self-Guided Group Visits
We encourage groups of 10 or more to book in advance with our friendly group sales staff. Groups who purchase tickets in advance will receive a discount on admission.
Self-guided groups with less than 25 guests are welcome to purchase discounted tickets online up to 72 hours in advance of the desired group visit date. If your group is larger than 25 guests, please contact Group Sales to arrange your group visit.
Guided Group Visits & Large Groups
If your group is interested in booking a guided tour, an interactive team experience, or if your group is larger than 25 guests, please contact Group Sales to arrange your group booking.
For group visits involving summer schools, please see our FAQ below for special instructions.
Complimentary Audio Guides
Groups can reserve up to 25 complimentary audio guides. If a group requires more than 25 audio guides, visitors can also download our FREE STQRY app onto their smartphones or other personal mobile devices by connecting to the museum’s complimentary Wi-Fi (WDFMuseum). If visitors do not wish to use the museum’s Wi-Fi—or their mobile data—the STQRY app also features an offline mode. Currently, translated tours are available in French, German, Japanese, Mandarin, and Spanish.
|Seniors (ages 65+)||$16||Buy Tickets|
|Students (with valid ID)||$16||Buy Tickets|
|Youth (ages 6-17)||$11||Buy Tickets|
|Children (ages 5 & under)*||
|Visit Ticket Desk for your day-of ticket.|
|Film Screenings||$5 with museum admission||Visit Ticket Desk to purchase your day-of film ticket(s), or Buy Tickets online.|
There are NO refunds for tickets sold.
*Please Note: There must be one (1) paid admission for every three (3) children ages 5 and under, and a minimum of 10 paid admissions, to receive the group discount. Additionally, there are NO refunds for tickets sold.
Frequently Asked Questions
Group benefits include express entry into the galleries, discounted group rates, and designated motor coach/bus drop-off areas, among other benefits.
We encourage having one of our certified museum Storytellers guide your group through our ten main museum galleries. Guided tours last approximately one hour and are offered at 11am, 2pm & 3pm.
Guided tours are $100 for 10 to 25 visitors and $175 for 26 to 50 visitors. One guide will accommodate a group of 25 and fewer. Two guides will accommodate groups of 25 or larger. Due to space restrictions, groups of 50 or more can be broken into smaller groups and can reserve multiple tour times.
Guided tours must be booked two weeks prior to the group’s arrival date. Late-arriving groups will begin the tour upon arrival and end at the originally scheduled time. Guided tours can be cancelled without refund if the group is more than 30 minutes late.
If you would like to add a guided tour or have questions for our group sales staff, please call 415.345.6815 or email email@example.com.
Interactive Team Experiences
Offered Mondays, Wednesdays, Thursdays, and Fridays | 1–3pm
$40 + discounted group admission per person, contact firstname.lastname@example.org for pricing.
Max of 20 guests per party
Enhance your team’s creativity, communication, and collaboration skills while exploring Walt’s life story. Learn the art of storytelling from one of the most prolific storytellers of all time, Walt Disney. This two hour interactive team experience includes a gallery tour that highlights what made Walt Disney a great storyteller and how he used these skills to achieve his goals. Participants will learn how to craft a compelling story and how to apply this skill in their own lives.
Start the day in our Learning Center and discover the basic concepts of what makes a great story through the “story arc” concept. Then venture to our Awards Lobby and journey through our main galleries during a one hour tour that focuses on Walt Disney as a storyteller. Continue through the galleries to explore different parts of Walt’s personal journey. Take part in collaborative, interactive, and expressive activities within each gallery, focusing on public speaking, teamwork, knowing your audience, failure and bounce-back, and personal reflection. Conclude the tour by coming together to share reflections on the day, and discuss how to apply the art of storytelling in your personal and professional lives.
In addition to its main galleries, which house the museum's permanent collection, The Walt Disney Family Museum has several special exhibition spaces. On the lower level of the main building, the Theater Gallery and Lower Lobby Gallery host small-scale, rotating special exhibitions; these exhibitions are typically free to the general public, or admission to them is included with main museum admission. The recommended viewing time for these exhibitions is generally 30 minutes.
The museum's larger special exhibition space, the Diane Disney Miller Exhibition Hall, is located in a separate building—just behind the main museum—and houses more extensive temporary exhibitions. Special exhibition admission fees vary; the recommended viewing time for exhibitions in the Diane Disney Miller Exhibition Hall is generally 30 minutes to one hour. To access the exhibition hall from the main building, exit through the cafe doors and follow the ramp to your right; the sidewalk will guide you across the back parking lot to the exhibition hall.
View our current special exhibitions here.
Catch a different film every month in our Fantasia-inspired theater, which seats 114 guests. Please visit our calendar for screening times and titles. Films are FREE for members; $5 with museum admission; $10 adult, $8 youth/student without museum admission.
Summer Youth Groups
We welcome all summer youth groups to explore and learn at The Walt Disney Family Museum at a special discounted rate and are available as a self-guided or museum educator guided experience. All summer camp groups can sign up for tickets by establishing an account through our summer camp ticket webstore. Please click here to request an account. Once approved, you will receive your personalized login information within 48 hours, so that you may access the webstore and book your tickets.
Guided groups will be led by our museum educators through the museum’s core galleries. When booking, groups can choose from a variety of different tour themes, ranging from those that reflect upon the magic of storytelling to those that delve into various technological innovations within the film and entertainment industries. Tours are included with admission and are offered at 10am and 1pm with a max of 60 youths per tour time slot. Tours are reserved on a first-come, first-served basis.
Self-guided youth groups are welcome to enjoy the museum at any time during our regular museum hours. All self-guided summer groups will receive complimentary STEAM guides for each youth.
If you have any additional questions about rates or the booking process, please email Emily Vann at email@example.com.
A minimum of 10 people are needed to qualify as a group.
Groups are encouraged to book their discounted tickets online. To purchase tickets online your, group must have a minimum of 10 guests who are age 6 and older. Once the tickets are purchased an email confirmation and arrival instructions will be emailed to the ticket purchaser.
Visitors arriving on weekdays between 10am and 1pm will find fewer crowds.
The museum is open daily from 10am to 6pm, with last entry at 4:45pm. The museum is closed every Tuesday, January 1, Thanksgiving, and December 25.
It is recommended that groups allow for a minimum of one to two hours to explore the museum. If groups plan to see a special exhibition, we often recommend groups budget an extra 45 minutes to one hour on top of the one to two hour visit.
For more information on how to drive, bus, or bike to the museum, please visit our Transportation page.
If you have purchased your tickets online, an email with arrival instructions will be sent to the ticket purchaser. Please have the ticket purchaser share this information with the group.
Please bring in your printed tickets or go to the Ticket Desk to pick-up your tickets from will call. If you have booked a guided tour, have the group leader check-in at our Ticket Desk. If you have not booked a guided tour, your group is welcome to enter the galleries when you have tickets in-hand.
The Walt Disney Family Museum has partnered with Taste Catering & Events and offers light seasonal fare inspired by the local market, growers, and purveyors. The Museum Café is open to museum visitors and the public during museum hours. Boxed lunches can also be pre-ordered upon request.
If you would like to add any additional guests to your group order, you may purchase extra tickets at the discounted group rate the day of your group’s arrival at the Ticket Desk, which is located in the museum’s Awards Lobby.
While we encourage guests to visit with friends and family, and find inspiration and entertainment in our galleries, The Walt Disney Family Museum does not allow independently-organized tours, sketch sessions, meet-ups, or other group activities wherein an individual or entity collects revenue from guests. For more information about hosting a private event at the museum, please visit our Venue Rentals page to learn more from our Events Team. For additional general information about visiting the museum, please see our Visitor Information page.
The Walt Disney Family Museum reserves the right to cancel or reschedule any scheduled group visit due to unforeseen circumstances. If we cannot reschedule your visit for another day, a refund will be issued. Tickets will not be refunded for group visits cancelled by the group itself or unused tickets.