Collection of Information
The Walt Disney Family Museum does not collect personally identifying data such as names, addresses, email addresses, and the like, except when voluntarily submitted by website visitors.
In only four situations do we request personally identifying data from site visitors: purchases made in the online Museum Store; online purchases of admission and event tickets; online employment applications; and event space rental inquiries. We may collect information that is used to make our website more useful by helping us learn about the number of visitors to our site and the types of technology our visitors use, but we do not track or record information about individuals and their visits. We may compile and report aggregate statistics about our users—such as numbers, traffic patterns, and related site information—but these statistics include no personally identifying information.
Disclosure of Information
The Walt Disney Family Museum will not disclose or share any personal information you provide to us with any other party without your permission, except if requested to do so in accordance with a court order, subpoena, or similar legal order, and in the event such disclosure is necessary to protect the rights, property, and safety of us, our users, and other third parties. We will not sell, trade, or rent your personal information to others.
Purchases made in our online Museum Store, online purchases of admission and event tickets, and online employment applications are processed by third parties who handle all related ordering, processing, and delivery of the products. The third parties’ practices in connection with the ordering, processing, and delivery of products are subject to their own privacy policies. You should consult the privacy policies for the Museum Store and online ticket sales at gatewayticketing.com/privacy.asp and online employment applications on our employment page to ascertain the uses of the personal information submitted to these third parties.
Cookies and Similar Electronic Tags
Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent acceptance of a cookie offered by a website. If you experience any problems using our website, please contact the Web Team.
We may also use transparent GIF files or pixel tags and similar technologies to help manage online advertising. These files, which are provided by our third-party advertising management partners, enable our advertising management partners to recognize a unique cookie on your web browser. This in turn allows our advertising management partners to provide us with data concerning visitors’ activities on our site, track and measure the performance of our marketing efforts, and assist in the delivery of relevant marketing messages. These technologies are placed by us or by another third party who works with our ad management partners to provide these services. With both cookies and pixel tag technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about advertising networks, including information about how to opt out of these technologies, please contact our Web Team.
The Walt Disney Family Museum does not solicit personal information from children. Visitors 12 years of age and under must obtain an adult’s permission before submitting any personal information to this site.
Changes to Our Policy
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on this page.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of The Walt Disney Family Museum who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write us at the address below.
The Walt Disney Family Museum
104 Montgomery Street
The Presidio of San Francisco
San Francisco, CA 94129